**Introduction**
We are committed to safeguarding the privacy of our website visitors; in this policy, we explain how we will treat your personal information. We will ask you to consent to our use of cookies in accordance with the terms of this policy. By using our website and agreeing to this policy, you consent to our use of cookies as described.
We collect customer information during online purchases and account registrations or updates to enhance the customer experience and communicate about new products, services, and promotions. If you prefer to have your contact information removed, you may contact us at: **hello@ultraproclean.com**.
This Privacy Policy applies only to information collected through the websites, **ultraproclean.com**, and the **Ultra Pro Clean** mobile applications, including the apps for service requesters and service professionals (collectively, the "Ultra Pro Clean Platform").
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**Information Security**
All information gathered on the site is stored securely. The website is monitored regularly for security breaches to ensure the data remains protected.
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**Personal Information**
**Personal Information We Collect**
Aside from cookies, the only personal information **Ultra Pro Clean** collects is voluntarily provided through site interactions. This may include your name, email, mailing address, and other contact details submitted through forms or inquiries.
**How We Use Personal Information**
**Ultra Pro Clean** uses personal data to answer inquiries, improve our website, and enhance customer experiences. We may also contact you about services or products of interest. All communications will include opt-out instructions for future contact.
**Referral Programs**
If you use our referral service to inform a friend about our services, we will collect the friend’s contact details to send the referral message. This information will only be used to fulfill the referral and will not be stored or used further.
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**Do Not Track Signals**
**Ultra Pro Clean** will continue to operate in line with this Privacy Policy, regardless of receiving "Do Not Track" signals.
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**Security**
We implement reasonable technical, administrative, and organizational measures to protect personal information. For example, we use **SSL technology** for orders. However, no system can be entirely secure, and we recommend caution when accessing the platform via public networks. For concerns about account security, please contact us immediately.
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**IP Addresses and Log Files**
We automatically collect IP addresses and log files during site visits to monitor trends, analyze user behavior, and improve site performance. This information is not linked to personally identifiable data.
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**Web Beacons**
We may use **web beacons** or **pixel tags** to monitor site performance and user interactions. These tools help manage and optimize content across the **Ultra Pro Clean** platform.
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**Cookies Information**
Cookies personalize your browsing experience. We use **session cookies** for temporary functions and **persistent cookies** for longer-term enhancements. You can adjust your browser settings to control cookie usage.
ULTRA PRO CLEAN LLC may disclose Personal Data and other information as follows:
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
